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contact@litebreeze.com
+91 484 654 3118 +91 484 645 5118
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Frequently Asked Questions
Please note that some of the questions below relates to the dedicated developer service, where you hire a developer on a fulltime monthly basis. This is not to be confused with our project model where fixed price and deadline are offered.
When does the employee of an offshore dedicated development team leave for vacation?
Who owns the intellectual property developed by the offshore dedicated development team employee?
Do your employees of offshore dedicated development teams sign a Non-Disclosure Agreement?
How many hours per week does an employee of an offshore dedicated development team work?
What type of web based database driven sites have you developed?
How are specifications provided to offshore dedicated development teams?
What happens if I am not happy with the quality of the work?
What is LiteBreeze's relation to VividMinds.Net?
Why is LiteBreeze located in the city of Cochin?
How many employees has LiteBreeze got?
For how long has LiteBreeze been in business?
Can I visit your facility in India?
Sure, feel free to visit us at:
LiteBreeze Infotech Pvt Ltd
5th Floor, Collis Estate
MG Road, Ravipuram
Kochi, India
How do you accept payments?
We accept Paypal, Google Checkout, credit cards, checks and bank wire transfers.
When do dedicated offshore team employees leave for vacation?
When your employee leaves for vacation (2 weeks) we will find somebody who will cover for him/her or alternatively not charge you for these weeks. In most cases we can coordinate the employee's vacation with yours. Feel free to ask when specific employees might leave for vacation.
Who owns the intellectual property developed by LiteBreeze?
All software developed by our employees belong to our respective clients. This is a guarantee that you, and only you, can benefit from your investments.
Do your employees sign a Non-Disclosure Agreement?
We strive to fulfill all security requirements of our clients. All employees sign Non-Disclosure Agreements which will render large fines if not complied with.
Can I resell your services?
Please contact us for more information.
How many hours per week does employees within a dedicated offshore team work?
Usually around nine hours per day Monday through Friday. You are guaranteed 45 working hours per week. Usually our employees take Saturday and Sunday off, however if a project is close to a deadline they may be able to work on Saturdays and Sundays as well.
What type of web based database driven sites have you developed?
Communities, e-commerce systems, customer relationship management systems and a lot of other customized business applications. Please check our case studies.
How are specifications provided for dedicated offshore teams/employees?
See this sample file for an example of a requirement specification of an online application. You can outline your requirements in a similar document.
Another option is to simply instruct the developer through messenger or email on a step by step basis. You can also give the developer free hands by describing your idea, the feel you wish to mediate with the design/application, what business goals you want to attain etc.
What happens if I am not happy with the quality of the work of a dedicated offshore team/employee?
We offer a trial week (at a reasonable cost) for you to get an idea of if the developer(s) is up to the mark. Clients that are happy with the trial are usually happy during the latter part of the work period.
Other than this there are no kinds of "satisfaction guaranteed"-guarantees. We do our best to assign a candidate that will meet and exceed your requirements as we are looking to maintain long term relationships with all our clients.
What are the rates?
The rates vary depending on the experience of the developers involved in the project. Common rates are approximately €6 - €9 per hour, depending on contract length and complexity of the project(s). Of course, what is most important from your point of view is the number of hours that we estimate your project to take. When a proposal is given, we present options on how to decrease complexity of your project to bring costs down, and also how you can gain competitive advantage towards your competitors by implementing extra features. Please get in touch with us to learn more about how your requirements affect our pricing.
I am intrigued by your business model where you assign a developer full time to my project. This is appealing because it relieves us of the back and forth of the scoping and estimating process. However, it is a little scary because I am uncertain how much daily direction would be necessary to keep this person busy?
As you stated, working with a remote employee may produce a few challenges. One challenge may be the part of explaining a work order so that the employee understands. When our employees are assigned to a new client we usually ask the client of a requirement specification of their project which we let the employee go through comprehensively.
Following this phase a couple of emails with questions and answers are usually sent between the employee and client. Our experienced supervisors are also at hand during this process. An advantage of having an employee set a part specifically for you is that the employee will learn about you and your requirements, and will easily be able to grasp future projects.
Working remotely I am unsure how I could manage the productivity of an offshore dedicated development team. Can you give me a few more details on how this working relationship might work?
When hiring a dedicated developer there are no guaranteed deadlines like there are when working on a strict project basis model. However, there are very strong incentives to perform well as an employee of LiteBreeze, as our employees' receive incentives and are offered career-boosting responsibilities when performing well. Our software engineers and designers are also closely monitored by project managers.
What kind of support system exists after the completion of a project for problems or modifications that arise with beta-testing?
As for post-project support, we usually offer to fix small bugs and minor modifications free of charge. This free support is available for about a year after the project has been completed.
If you require a larger modification of the application after the project deadline, we can give you a quote for the additional requirements.
You can rest assured that there always will be a resource available to help you after the project is over.
If I schedule a dedicated development team for a project and he/she/they finishes before the contracted period, do I have the option to pay only for the time used or create a new project to utilize the remaining contract period?
If the employee finishes two weeks or so prior to the recurring billing date, and you would like to cancel the arrangement, the best thing would be for you to assign more tasks to the developer to make sure the developer doesn't sit idle. If we can find another client for the developer, we could in this case offer a refund for the remaining two weeks of the contract, but this is no guarantee.
What are the benefits of hiring a coder or web designer from you rather than contracting an independent freelancer?
We admit that the hourly charge when hiring a programmer from LiteBreeze will be slightly costlier than the hourly charge you'd have to pay a freelancer from say India. However it is very likely that you will save money in the long run when hiring from LiteBreeze, as you'll benefit from:
- Legally enforcable agreements with a true legal entity.
- Long-term stability and scalability. You'll be provided certified and competent resources on demand.
- Qualified quality assurance staff to guarantee high standards of your applications.
- Experienced personnel to provide you with accurate time estimates.
- When you require multiple resources you'll have all your programmers and designers at one place.
- Comprehensive coding conventions and defined documenting standards puts pin-sharp focus on quality that all your resources will work according to.
What is LiteBreeze's relation to VividMinds.Net?
These sites are ways for LiteBreeze to target various segments of the IT market. All of them are fully owned by us and we got full responsibility for the services offered through these trademarks.
Why is LiteBreeze located in the city of Cochin?
Cochin is located in the state of Kerala which houses a very skilled IT workforce. LiteBreeze finds Cochin a stable place of conducting business. The city is also not drained of human resources as many other Indian cities are these days.
In addition, the cost of living is far below that of the large Indian metros - such as Bombay, Bangalore, New Delhi and Chennai where many other IT companies are situated. With other words, Cochin is a great place both for our employees and the company!
How many employees has LiteBreeze got?
At the moment we have got around 20 full time employees on-site in Cochin and we're growing for every day that goes by.
For how long has LiteBreeze Infotech been in business?
The web development company LiteBreeze (registered as an LLC) was formed in April, 2004.
